Frequently Asked Questions

How to Contact Us

How to Order

Placing An Order

Ordering from the Project Zero eBookstore is easy! Just follow these steps below.

Finding Items

First you need to browse or search for the items you would like to order. You do this by using either the "Browse" section at the left of the home page, or the "Search" box which is located above the browse section at the top left of the home page. Under the browse section there are many different categories that you can select to find your item. When you find an item that interests you, click the title or name of the item to visit its detail page. Here you will find a description of the item and pricing information.

Adding Items to Your Shopping Cart

If you would like to order an item, click the "Add to Cart" button on the right side of the detail page. This will direct you to your shopping cart where you can either check out and pay or continue shopping. Click the "Keep Shopping" button on the bottom left to continue or the "Checkout" button on the bottom right to pay. If you would like to continue shopping you can access the contents of your Shopping Cart at any time by clicking the "View Cart" icon at the top right of every page of the eBookstore.

Use the top navigation bar or the "Continue Shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the Shopping Cart icon at the top of every page of the eBookstore.

Proceed to Checkout

Review the items you've placed in your Shopping Cart. If you decide that you don't want to purchase an item, change that item's quantity to "0" (zero) and click "Update". When you're ready to place an order for everything in the Shopping Cart, click the "Checkout" button. You will be taken to the first page of the order form.

Shipping Information

Please fill in your shipping address and shipping method. Currently USPS Priority Mail is the only choice. Click the "Apply" button to see what the shipping cost will be. Click "Continue."

A map of the USPS shipping zones is at the top of this page. Click it to enlarge. Priority Mail rates are based on the state the package is delivered to.

If you change you mind and no longer want to place your order, click the "Cancel" button.

Billing Information

If your shipping address is the same as your billing address, click the box that says, "Same as Shipping Address." Otherwise, click the box that says "Other" and fill in your billing address.

If you change you mind and no longer want to place your order, click the "Cancel" button.

Select a Payment Method

If you are ready to proceed, select a payment method and fill in your information. We accept Visa, MasterCard, Personal Checks, Money Orders, and Purchase Orders (PO's).

Credit Card Payments

If you are paying by credit card, please enter the type of card, the account number, the expiration month and the expiration year.

Personal Check, Money Order, or Purchase Order Payments

If you are using a personal check, money order, or purchase order, please select the purchase order option. Once you have placed your order please print out the confirmation page by clicking "Print This Page" and send it with your payment to this address:

Project Zero eBookstore 124 Mount Auburn Street, Floor 5 Cambridge, MA 02138

Checks should be made out to Harvard University. If you are paying by purchase order, please send a copy of the purchase order with a printout of this page.

Email Notification

Please enter your email address below your payment method information.

Coupon Codes

If you have any coupon or discount codes please enter them in the space below your email address. Please note that titles for which specific coupon codes can be applied have their corresponding coupon code listed at the bottom of the product description. For volume discount (orders of 10 or more copies of the same title) please enter coupon code d-vol. If a coupon code is applied to an order that does not qualify for the given coupon you will be contacted and the amount of the coupon’s discount will be added back to your order total when processing.

When you have completed this page, click "Continue."

Order Review

Once you have entered all your information please review your information before clicking "Send Order." If all information is correct and you are ready to order then click "Send Order." Please click "Send Order" only once.

If you change you mind and no longer want to place your order, click the "Cancel" button.

How to Order a PDF

Navigate to the PDF that you wish to order.

Click the “Add to Cart” button.

You will be taken to the Shopping Cart.

You can “Keep Shopping” or “Check out.”

Even if your PDF is free, you will need to complete the check out process. Please click the “Check Out” button.

Complete the Shipping Information and the click the “Continue” button.

If you have ordered items in addition to your free PDFs, please complete the credit card information. If you are only ordering free PDFs, you will not need to enter payment information.

Please provide your email address.

Click “Continue.”

Click “Send Order.”

After clicking “Send Order” you will see the download button for the PDF files you have ordered. Click this button to download your PDF. Please do that now. You will not be able to navigate back to this page with the download button.

Changing an Order

If you wish to add to an order, simply add the new items to your shopping cart and place a new order.

If you need to change an order that has not yet been shipped, contact us.

If you have questions about an order that has already been shipped, contact us.

Shipping Information

Please be sure that you have included a telephone number and a street address. Some shippers cannot ship to P.O. boxes, and all shippers require a phone number. We currently use USPS Priority Mail for delivery of orders within the U.S.

Weight (lbs)	Zone 1	Zone 2	Zone 3	Zone 4	Zone 5	Zone 6	Zone 7	Zone 8
0.00 to 0.01	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
0.01 to 1.99	4.95	4.95	4.95	4.95	4.95	4.95	4.95	4.95
2.00 to 4.99	10.95	10.95	10.95	10.95	10.95	10.95	10.95	10.95
5.00 to 9.99	13.95	13.95	13.95	13.95	13.95	13.95	13.95	13.95
10.00 to 19.99	16.95	16.95	19.95	23.95	31.95	34.95	37.95	43.95
20.00 to 34.99	19.95	19.95	23.95	31.95	41.95	45.95	50.95	66.95
35.00 to 49.99	25.95	25.95	29.95	39.95	51.95	63.95	70.95	85.95
50.00 to 74.99	34.95	34.95	39.95	48.95	64.95	73.95	82.95	108.95
75.00 to 99.99	49.95	49.95	54.95	63.95	79.95	88.95	97.95	123.95
100.00 and over	74.95	74.95	79.95	88.95	104.95	113.95	122.95	148.95

Please refer to the map at the top of this page to determine your shipping zone.

Orders are usually shipped within 2-3 business days. Please allow an extra 5-7 days for orders placed in July and August.

Project Zero and the Project Zero bookstore will not reimburse for any materials, shipping, duties, taxes, or other fees added to orders shipped within or outside of the United States. All such fees and charges are the sole responsibility of the materials recipient.

Return policy

We do not ordinarily allow returns. If yours is a special situation, please call to discuss it with us before you order. No returns will be accepted without prior authorization.

What types of programs/seminars does PZ offer?

Project Zero offers a variety of programs, which focus on various theoretical and practical aspects of our research initiatives. For more information, please contact Programs in Professional Education at 617-495-3572.

I would like to register for next year's institute. How do I do this?

Please call Programs in Professional Education at 617-495-3572.

I am interested in getting an assessment tool to use with my students/faculty to determine intelligences. Do you have such a tool?

No, we do not have a "standard" Multiple Intelligences (MI) measurement tool.

Can you recommend any books on Multiple Intelligences?

Yes. We can recommend several that are excellent resources on MI. Intelligence: Multiple Perspectives is an introductory textbook that considers the educational, societal and political implications of research on intelligence.

Frames of Mind: The Theory of Multiple Intelligences, written by Howard Gardner, challenges the widely held notion that intelligence is a single general capacity possessed by every individual to a greater or lesser extent. Gardner posits the existence of a number of intelligences that ultimately yield a unique cognitive profile for each person.

Multiple Intelligences: The Theory in Practice, also written by Howard Gardner, brings together previously published and original work by Dr. Gardner and his colleagues to provide a coherent picture of what we have learned about the educational applications of MI theory from projects in school and formal research over the last decade.

Intelligence Reframed: Multiple Intelligences for the 21st Century In this book, now available in softcover, Dr. Gardner introduces the possibility of three new intelligences and argues that the concept of intelligence should be broadened, but not so much that it includes every human faculty or encompasses specific value systems. He also offers practical guidance on the educational uses of the theory in schools and museums, and responds in lively dialogue to the critiques leveled against it.